Mercedes-Benz Vans MENA continues its mission to provide the very best in customer care excellence with the availability of its Mercedes-Benz branded ServiceCare packages, offered via the authorised distributor network. Available in the ServiceCare packages are flexible and long-term after-sales solutions across the Mercedes-Benz Sprinter, V-Class and Vito models in the Middle East and North Africa, catering to both business and private customer segments.
With increased service intervals, especially on the new Mercedes-Benz Sprinter, the Mercedes-Benz Vans MENA authorised distributor network are able to offer a range of tailor-made after-sales plans and customised solutions to suit every customer’s needs.
Thomas Greipel, General Manager of Mercedes-Benz Vans Middle East and North Africa (MENA), said: “As a leading manufacturer of world-class vehicles, Mercedes-Benz Vans MENA is pleased to offer its range of customised after-sales service solutions through our established authorised distributor network. Every step of the customer journey is important to us and we, along with our network, pride ourselves on the unrivalled service and quality provided at every stage, including the essential after-sales period. The Mercedes-Benz Vans network provides genuine ServiceCare while maintaining the Mercedes-Benz standards of quality and robustness, which assure our customers that the vehicles remain safe and reliable at all times.”
ServiceCare – Service Contract for Mercedes-Benz Vans
Regular and accurate checking of the most important vehicle parts and functions ensures that every Mercedes-Benz Van continues to deliver outstanding performance and reliability. Vehicle owners of the Sprinter, V-Class and Vito models can choose from two packages – Maintenance and Maintenance + Wear & Tear combined. With the Maintenance package, you can keep your vehicle operation running smoothly at a fixed cost.
The Maintenance + Wear & Tear package offers greater coverage for mechanical, suspension and electrical components to protect against unforeseen costs, as a result of normal operation. Mercedes-Benz Vans ServiceCare makes vehicle maintenance simple and flexible by providing capped price servicing and repair choices to suit specific van requirements and needs.
Customers can sign a contract at any time, with unlimited contract terms and mileage.
Service Interval increase to 20,000km
Mercedes-Benz Vans are built to work hard – just like their owners. To help owners reduce service visits and costs, the regular service intervals for the new Sprinter and its variants have now been increased to 20,000km. Mercedes-Benz Vans service intervals are set to ensure owners get the best performance from their vehicle over its life span.
With an all-round after-sales solutions package, Mercedes-Benz ServiceCare products are designed to ensure that vehicles remain safe and reliable. Fixed priced packages allow owners to keep track of regular maintenance costs, secured by Mercedes-Benz quality and Mercedes-Benz GenuineParts, so you can enjoy the feeling of being perfectly protected.